Ysmael Meters. Guzman
White 13 Top Boon Keng Road, #17-951
Through my personal experiences, My spouse and i am ready to expand my own horizons and ready for the challenges I will encounter in the foreseeable future
At present working at Raffles Metropolis Convention Center as a fete server. Being an hotelier for the past years, empowered and provided me potential to grow additional. Being inside the Food and Beverage services empowered myself to do my own passion intended for marketing, quality, organization and leadership
Qualifications & Skills
Computer skills: knowledge on inputting, scanning, printing, faxing Computer Programs: Microsoft Excel, Microsoft PowerPoint, Ms Word, Micro Languages Used: Tagalog (Fluent), English (Intermediate)
Other expertise: Problem solving, multi-tasking, organizational abilities, customer service, audience control
2007 – 2010
De La Salle-College of St Benilde, Manila, Philippines
Bachelors of Technology in Hotel, Restaurant & Institution Administration Major in Hospitality Supervision
September 2011 – present
August 2010 – May 2011
May 2010 – August 2010
January 2010 – 04 2010
This summer 2009
Food and Beverage, Raffles Metropolis Convention Centre
Fairmont Singapore and Swissotel the Restaurant stamford grand
Perform usher duties just like welcoming, leading and biding guests' farewell and invite them to come back. Perform area set up according to the banquet event order and coordinate with event organizer at all times. Welcome guests, suggest and consider drink instructions, serve foodstuff and beverage according to hotel criteria. Check on guests' satisfaction, attends to guests' needs and complaints with proper follow up in a respectful and useful manner. Carry out outside wedding caterers duties.
Perform kitchen planner duties to ensure the quality of food circulation of every function. Reset dining tables for following meal period/event and put together mise-en-place. Reset room build and check everything is at place for day event. Perform shutting duties and look after cleanliness of work place. Tackle guest requirements, feedback and site request.
Food and Beverage, Trellises
Hyatt Regency Jacksonville
The city of jacksonville, Florida, United states
Welcome friends, present menu, make advice, take purchases, and serve food and beverage according to cafe standards. Provide promotions and upsell the restaurant special offers.
Check on guests' satisfaction, attends to guests' needs and complaints with proper followup. Present verify, perform cashiering function applying Micros, provide additional assistance to guests, bet farewell and invite these to come back. Maintain cleanliness of work place by simply performing cleaning function. Enroll in roll phone calls, all conference and teaching as requested by administrator. Execute food runner obligations as required.
Perform area duties, mild cleaning and maintenance of restaurant. Sort cashiering summary and dropping off at the office.
Storage space Assistant
Food and Drink, Trellises
Hyatt Regency Jacksonville
Jacksonville, Florida, United States of America
Organize tables successfully.
Serve normal water and recharged glasses when needed.
Brush your dining area and offering stations.
Greet guests with or within the a shortage of the host or hostess.
Make suggestions regarding menu choices when asked.
Execute food runner duties as required to ensure the timely delivery of meals orders. Manage customers' questions and worries efficiently.
Set up buffet series and maintain their cleanliness.
Services Associate (On the Job Teaching )
Meals and Beverage, Oakroom
Oakwood Premier Happiness Nostalg Centre Manila
Conduct buddy program with both bartender and...